CQI Handbook
The CQI Handbook (1.1Mb) for the Continuous Quality Improvement Initiative for Health Promotion and Care Coordination provides an overview of the initiative, project requirements and quality concerns. It also covers the mechanics of implementing a CQI project using the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) quality improvement model.
To view specific sections of the Handbook, click on the links in the Table of Contents:
Chapter 1. Project OverviewChapter 2. PSYCKES Indicators for CQI Initiative for Health Promotion and Care Coordination
Chapter 3. Quality Concerns
CQI Initiative Project Option 1: Health Promotion and Coordination
Scope of the Problem
Scope of the Problem
Strategies and Interventions
Chapter 4. Implementing a Continuous Quality Improvement Project Using the Six Sigma (DMAIC) ModelScope of the Problem
Comorbidity in Health and Mental Health
Fiscal Impact of Comorbid Medical Conditions in the NYS Medicaid Program
Strategies and Interventions: Health Promotion and CoordinationFiscal Impact of Comorbid Medical Conditions in the NYS Medicaid Program
Overview of Strategies
Models and Options for Integrating / Coordinating Care
Approaches to Reducing High Utilization and Increasing Engagement
Self-Management Program (SMP) Models
Referrals
Increasing Annual Physicals and Lab Monitoring
Project Option 2: Behavioral Health Care CoordinationModels and Options for Integrating / Coordinating Care
Approaches to Reducing High Utilization and Increasing Engagement
Self-Management Program (SMP) Models
Referrals
Increasing Annual Physicals and Lab Monitoring
Scope of the Problem
Strategies and Interventions
Chapter 5. Using PSYCKES to Support Project Goals
Using PSYCKES and the DMAIC Model
The PSYCKES Consent Module
PSYCKES Training
Chapter 6. Center for Practice Innovations
Review Prevalence of Quality Indicators (Recognize, Define and Measure Phases)
Review Variation in PSYCKES (Analyze Phase)
Define Target Population (Improve Phase)
Review the PSYCKES Clinical Summary (Analyze Phase)
Access Levels within PSYCKESReview Variation in PSYCKES (Analyze Phase)
Define Target Population (Improve Phase)
Review the PSYCKES Clinical Summary (Analyze Phase)
The PSYCKES Consent Module
PSYCKES Training
Continuous Quality Improvement (CQI) Initiative for Health Promotion and Care Coordination and CPI Online Training Modules
Additional Resources
Estimated Time Requirements for Training
Incentive Strategies to Promote Training Completion
CPI On-line Tracking System
AppendixAdditional Resources
Estimated Time Requirements for Training
Incentive Strategies to Promote Training Completion
CPI On-line Tracking System
Appendix 1: Brief Financial History and Status of OMH’s Quality Improvement Initiative for Clinics
Appendix 2: Instructions for Tracking How Many Staff Completed the Center for Practice Innovations (CPI) Modules Using the CPI On-Line System
Appendix 3: Instructions to Create a Master Spreadsheet Using PSYCKES
BibliographyAppendix 2: Instructions for Tracking How Many Staff Completed the Center for Practice Innovations (CPI) Modules Using the CPI On-Line System
Appendix 3: Instructions to Create a Master Spreadsheet Using PSYCKES
Comments or questions about the information on this page can be directed to the PSYCKES Team.