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Office of Mental Health


Readmissions Quality Collaborative
Recorded Webinars

The Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES) team conducts live on-line seminars (webinars) for PSYCKES users and clinicians, during which attendees can ask questions (see calendar). Recorded versions of the webinars are available to view anytime.  The following recorded webinars are relevant to the Readmissions Quality Collaborative:

Title Description Materials Date Recorded
Root Cause Analysis Training Webinar Leaving OMH site Recommended for any staff who will be involved in conducting the Readmissions Root Cause Analysis. Reviews the procedures for identifying a sample of patients, conducting chart reviews, and using PSYCKES to support the analysis. Discusses strategies for effectively interviewing patients and caregivers. Please contact PSYCKES-Help for slides. March 16, 2015
Using PSYCKES to Support Quality Improvement (for the Readmissions Collaborative) Leaving OMH site Developed for the Phase 1 Readmissions Collaborative.Reviews the main areas of the PSYCKES application: the quality improvement indicators, recipient search, the clinical summary and the consent module. Focuses on how these PSYCKES functions can support quality improvement activities related to reducing readmissions. Please contact PSYCKES-Help for slides. March 20, 2013
Using PSYCKES for CliniciansLeaving OMH site This webinar provides an introduction to the clinical use of PSYCKES. Reviews the procedures for logging in and searching for clients, the information available in the Clinical Summary, and the process of using the PHI Access Module to enable access to client data. Using PSYCKES for Clinicians* November 18, 2014
The PSYCKES PHI Access ModuleLeaving OMH site Provides an overview of the PSYCKES PHI Access Module and the procedures for obtaining client consent. With consent, in a clinical emergency, or attestation of service, the PHI Access Module is used to enable access to individual data for clients without a quality flag and/or with no Medicaid billing history at the provider. It is the only way to access client data with special federal and state protections (substance abuse, HIV, family planning, and genetic information). The PSYCKES PHI Access Module Slides March 12, 2015
Using SMS to Grant PSYCKES Access Leaving OMH site Provides an overview of the Security Management System (SMS), the Web-based application that agencies use to authorize staff members' access to certain New York State Office of Mental Health Web applications, including PSYCKES. Using SMS Slides* February 4, 2011
Using PSYCKES for Managers and Administrators Leaving OMH site Reviews the PSYCKES tools for managing PSYCKES use at your organization: monitoring staff use of PSYCKES, inserting agency/hospital information into the PSYCKES consent form, and determining whether clients are consented and who has viewed their clinical information. Relevant functions in the Usage Reports, Consent Module and Recipient Search are covered. Please contact PSYCKES-Help for slides. October 17, 2013
Using PSYCKES: Train the Trainer Leaving OMH site Prepares attendees to deliver hands-on PSYCKES training to other PSYCKES users. Reviews the competencies to be taught and the key information to be communicated. PSYCKES Train the Trainer* August 6, 2014

Comments or questions about the information on this page can be directed to the PSYCKES Team.