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Office of Mental Health

Consumers & Families

Adult Housing
The Adult Housing page presents various statistics and information about adult housing programs for individuals with mental illness in New York State.

Behavioral Health Information
OMH provides information on various behavioral health conditions by age group including:

OMH produces several informative brochures on specific diagnoses, aimed at providing resources to individuals and families dealing with mental illness.

Behavioral Health Managed Care
New York State is moving Medicaid behavioral health services into Managed Care. Behavioral Health Managed Care will integrate all behavioral health and physical health services under the management of Mainstream Medicaid Managed Care Organizations and Health and Recovery Plans.

Children's Services
OMH's Children's Services site provides information on an array of services including Family Support, Outpatient Services, Community Residential Services, and Inpatient Services.

Consumer Affairs
The Office of Consumer Affairs (OCA) is staffed by individuals who bring their expertise from not only work skills and formal education, but through awareness and experience of being former or current recipients of mental health services. The staff of the OCA, having first–hand knowledge of what assists or hinders one’s journey of healing and recovery, focuses on improving all aspects of the mental health system.

Crisis Prevention
In crisis? Get the help you need. If you need immediate medical assistance, please dial 911.

Cultural Competence
The Bureau of Cultural Competence is dedicated to promoting effective changes in policy, procedure, and practices by the infusion of cultural and linguistic competency throughout New York State’s Mental Health system.

Disaster Mental Health Planning and Response Resources
Natural disasters, terrorist attacks, and other emergencies highlight the need for disaster mental health services. Following an emergency event, it is common for individuals and families, as well as disaster responders, to experience distress and anxiety about safety, health, and recovery Under the NYS Comprehensive Emergency Management Plan, OMH provides disaster mental health resources to local communities in need.

Engage Leaving OMH site
ENGAGE brands the desire, commitment and vision of the Commissioners' Cross-systems Committee to support services that build upon families' strengths and abilities to raise their children. The Commissioners embrace the concept that family engagement, support and youth voice play essential roles in developing the social and emotional learning, health and well-being of children.

Find a Mental Health Program
The program directory allows you to:

  • Search for mental health programs by county, program category or subcategory.
  • View program details including program name, address and phone number.
  • Click on any county on the map to view all of the programs in that county.

Forensic Mental Health Services
OMH Division of Forensic Services oversees mental health services for justice involved individuals. When persons with mental illness come in contact with the criminal justice system focused inter-agency coordination, training and intervention on the State and local level is essential to maintaining community safety, while preventing inappropriate and unnecessary incarceration.

Health Insurance Portability and Accountability Act (HIPAA)
The HIPAA site provides information on the Federal Health Insurance Portability and Accountability Act, including links to related sites.

Justice Center Leaving OMH site
Report Abuse & Neglect 24/7 using the Statewide Toll Free Hotline at: (855) 373-2122.

An innovative Web-based portfolio of reports and tools developed by New York State Office of Mental Health to promote active participation by consumers in their treatment and recovery. MyCHOIS includes three major components: the My Treatment Data portal, which allows Medicaid consumers to view and comment on their treatment history; a Learning Center, which provides access to educational materials and recovery tools; and CommonGround, a shared decision-making tool.

New York Makes Work Pay Leaving OMH site
Through research, policy analysis, training, and technical assistance, the New York Makes Work Pay Initiative provides policy and practice solutions to address New York State's estimated 70% of working-age people with disabilities who are not employed.

Personalized Recovery Oriented Services (PROS)
PROS is a comprehensive recovery oriented program for individuals with severe and persistent mental illness. The goal of the program is to integrate treatment, support, and rehabilitation in a manner that facilitates the individual's recovery.

OMH provides several publications regarding behavioral health for consumers, families, providers, and other interested parties. These publications are available online and others are available in printed format upon request.

Statistics and Reports
OMH operates multiple databases which present statistics on the mental health system and specific programs throughout the State. OMH also publishes reports, both voluntarily and legislatively mandated, on a number of issues important to New York residents.

Suicide Prevention
If your life or someone else's is in imminent danger, please call 911. If you are in crisis and need immediate help, please call (800) 273-8255, 24/7.