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Office of Mental Health

Consumers & Families

Adult Housing
The Adult Housing page presents various statistics and information about adult housing programs for individuals with mental illness in New York State.

Behavioral Health Information
OMH provides information on various behavioral health conditions by age group and produces a number of informative brochures on specific diagnoses, aimed at providing resources to individuals and families dealing with mental illness.

Behavioral Health Managed Care
New York State is moving Medicaid behavioral health services into Managed Care. Behavioral Health Managed Care will integrate all behavioral health and physical heath services under the management of Mainstream Medicaid Managed Care Organizations and Health and Recovery Plans.

Children's Services
OMH’s Children's Services site provides information on an array of services including Emergency and Crisis Services, Family Support, Outpatient Services, Community Residential Services, and Inpatient Services.

Consumer Affairs
The Office of Consumer Affairs (OCA) is staffed by individuals who bring their expertise from not only work skills and formal education, but through awareness and experience of being former or current recipients of mental health services. The staff of the OCA, having first–hand knowledge of what assists or hinders one’s journey of healing and recovery, focuses on improving all aspects of the mental health system.

Crisis Prevention
In crisis? Get the help you need. If you are in need of immediate medical assistance, please dial 911.

Cultural Competence
The Bureau of Cultural Competence is dedicated to promoting effective changes in policy, procedure, and practices by the infusion of cultural and linguistic competency throughout New York State’s Mental Health system.

Engage
ENGAGE brands the desire, commitment and vision of the Commissioners' Cross-systems Committee to support services that build upon families' strengths and abilities to raise their children. ENGAGE also symbolizes opportunities to cultivate and sustain cooperative, cross-systems relations among state agencies, develop meaningful connections with young people and their families, and deliver needed supports through collaborative service designs. The Commissioners embrace the concept that family engagement, support and youth voice play essential roles in developing the social and emotional learning, health and well-being of children.

Find a Mental Health Program
The program directory allows you to:

  • Search for mental health programs by county, program category or subcategory.
  • View program details including program name, address and phone number.
  • Click on any county on the map to view all of the programs in that county.

Forensic Mental Health Services
Forensic Mental Health Services in New York State are overseen by the OMH Division of Forensic Services. Mental health services for justice-involved individuals in New York State have grown into a system of care that includes three Joint Commission of Accreditation of Hospitals Organization (JCAHO) accredited maximum security forensic psychiatric centers, one of which serves the New York State prison population, two maximum security regional forensic units, a network of prison-based mental health satellite units and residential programs located within prison facilities, and an array of community-based training and technical assistance services that enable local governmental units to better serve forensic mental health populations.

Health Insurance Portability and Accountability Act (HIPAA)
The HIPAA site provides information on the Federal Health Insurance Portability and Accountability Act, including links to related sites.

Justice Center
Report Abuse & Neglect 24/7 using the Statewide Toll Free Hotline at: (855) 373-2122.

MyCHOIS
An innovative Web-based portfolio of reports and tools developed by New York State Office of Mental Health to promote active participation by consumers in their treatment and recovery. MyCHOIS includes three major components: the My Treatment Data portal, which allows Medicaid consumers to view and comment on their treatment history; a Learning Center, which provides access to educational materials and recovery tools; and CommonGround, a shared decision-making tool.

New York Makes Work Pay
Through research, policy analysis, training, and technical assistance, the New York Makes Work Pay Initiative provides policy and practice solutions to address New York State's estimated 70% of working-age people with disabilities who are not employed.

Personalized Recovery Oriented Services (PROS)
PROS is a comprehensive recovery oriented program for individuals with severe and persistent mental illness. The goal of the program is to integrate treatment, support, and rehabilitation in a manner that facilitates the individual's recovery.

Publications
OMH provides a number of publications regarding behavioral health for consumers, families, providers, and other interested parties. A number of these publications are available online and others are available in printed format upon request.

Statistics and Reports
OMH operates multiple databases which present statistics on the mental health system and specific programs throughout the State. OMH also publishes reports, both voluntarily and legislatively mandated, on a number of issues important to New York residents.

Suicide Prevention
If your life or someone else's is in imminent danger, please call 911. If you are in crisis and need immediate help, please call (800) 273-8255, 24/7.