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Office of Mental Health

Contact Office of Consumer Affairs (OCA)

Central Office Staff
44 Holland Avenue
Albany, New York 12229

Phone: (518) 473-6579
Fax: (518) 486-9687


  • Vacant, Special Assistant to the Commissioner
  • Tony Trahan, Deputy Director, Office of Consumer Affairs
  • Joe Swinford, Deputy Director
  • Regina Shoen, Advocacy Specialist II
  • John Stenson, Family Affairs Specialist
  • Christopher Coyle, Family Affairs Specialist

Regional Advocacy Specialists (RAS):

Central Region

  • Elizabeth Patience (315) 426-3942, Covering Montgomery, Fulton, Herkimer, Hamilton, Clinton, Essex, Oneida, Lewis, Jefferson, St. Lawrence, and Franklin
  • Garrett Smith (315) 426-3992, Covering Broome, Cayuga, Chenango, Cortland, Delaware, Madison, Onondaga, Oswego, and Otsego

Hudson River

  • Leila Clark (845) 483-3879

Long Island

  • Luciann Stalzer (631) 761-2508

New York City

  • Celia Brown (212) 330-6352
    Bronx, Queens
  • Digna Quinones (212) 330-6386
    Manhattan, Staten Island, Brooklyn

Western Region

  • Robert Dempsey (716) 533- 4185, Covering Allegany, Chautauqua, Cattaragus, Chemung, Erie, Steuben, Schuyler, Tioga, and Tompkins,
  • Kirsten Muckstadt (716) 533-4180, Covering Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Seneca, Wayne, Wyoming, Yates

We invite you to join our ListServ to stay on top of what’s happening locally and nationally.

Comments or questions about the information on this page can be directed to the Office of Consumer Affairs.