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Ann Marie T. Sullivan, M.D., Commissioner
Governor Andrew M. Cuomo

Family Care Information

Become an OMH Family Care Provider.

By sharing your home you can contribute to an individual’s recovery and well being.

Enrich life for you and your family.

What is Family Care?
Family Care is a residential service sponsored by OMH for persons who have been diagnosed with serious mental illness. The program places individuals in need of community placement (residents) with persons certified to deliver residential care in their own homes. Family Care providers receive training, support and financial reimbursement for their services. Residents receive the kind of support, guidance and companionship that naturally occurs in families and communities.

Who can be a Family Care Provider?
Any individual with the motivation and desire to serve persons with mental illness may be a provider. Applicants are screened and evaluated as to their interest and ability to provide family care services. In addition, their homes must confirm to OMH requirements for safety, space and utility.  Providers must be at least 21 years of age. They can be married or single, men or women, owners or renters.

Prior experience with individuals with mental illness is not necessary. The most important requirement is the family’s willingness to provide the caring, secure and understanding environment that an individual living in Family Care needs. A Family Care home provides an extended, supportive family for residents, helping them to develop meaningful relationships with and become productive and active members of their communities.

How are individuals selected and placed in Family Care?
Family Care residents are adults of all social, financial, ethnic and educational backgrounds who are recovering from mental illness. They may have a history of institutionalization and do not have a supportive, therapeutic living environment in the community.

Before placement into the Family Care program, their mental health needs are evaluated. If appropriate, they are referred to the program. Family Care residents are selected by a process that includes interviews, screening, and choice. Every effort is made to match the person with a home that best meets their needs in terms of location, household composition, compatibility with the provider, and community availability of needed services.

The many benefits of being a Family Care Provider

Recovery is real…people with mental illness can live full, productive lives in their communities.

For more information please contact the OMH Psychiatric Center closest to your home, and ask for their Family Care Program:

Bronx PC
1500 Waters Place
Bronx, NY 10461-2796
Telephone: (718) 862-3300

Buffalo PC
400 Forest Avenue
Buffalo, NY 14213-1298
Telephone: (716) 885-2261

Capital District PC
75 New Scotland Avenue
Albany, NY 12208-3474
Telephone: (518) 447-9611

Creedmoor PC
79-25 Winchester Boulevard
Queens Village, NY 11427-2199
Telephone: (718) 464-7500

Elmira PC
100 Washington Street
Elmira, NY 14902-1527
Telephone: (607) 737-4711

Greater Binghamton Health Center
425 Robinson Street
Binghamton, NY 13904-1775
Telephone: (607) 724-1391

Hudson River Campus of Rockland PC
10 Ross Circle
Poughkeepsie, NY 12601-1197
Telephone: (845) 483-3556

Hutchings PC
620 Madison Street
Syracuse, NY 13210-2319
Telephone: (315) 426-3600

Kingsboro PC
681 Clarkson Avenue
Brooklyn, NY 11203-2199
Telephone: (718) 221-7700

Manhattan PC
Wards Island
New York, NY 10035-6098
Telephone: (646) 672-6000

Mohawk Valley PC
1400 Noyes at York
Utica, NY 13502-3802
Telephone: (315) 738-3800

Pilgrim PC
998 Crooked Hill Road
West Brentwood, NY 11717-1087
Telephone: (631) 761-3500

Rochester PC
1111 Elmwood Avenue
Rochester, NY 14620-3972
Telephone: (585) 241-1200

Rockland PC
140 Old Orangeburg Road
Orangeburg, NY 10962-1196
Telephone: (845) 359-1000

St. Lawrence PC
1 Chimney Point Drive
Ogdensburg, NY 13669-2291
Telephone: (315) 541-2001

South Beach PC
777 Seaview Avenue
Staten Island, NY 10305-3499
Telephone: (718) 667-2300