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Office of Mental Health

About PSYCKES

Who is in PSYCKES? | What Data is in PSYCKES | PSYCKES Mobile Applications | Requesting Access to PSYCKES

What is PSYCKES?

  • PSYCKES stands for the Psychiatric Services and Clinical Knowledge Enhancement System
  • Web-based platform that’s both secure and HIPAA compliant, developed by the Office of Mental Health for sharing:
    • Medicaid billing claims and encounter data
    • Other state health administrative data
    • Data and documents entered by providers and recipients
  • Supports quality improvement, care coordination, and clinical decision-making

Who is in PSYCKES?

  • Over 12 million individuals viewable in PSYCKES, including those with a history of:
    • Medicaid funded behavioral health diagnosis, treatment, or psychotropic medication
    • State Psychiatric Center inpatient or outpatient services
    • Health Home outreach or enrollment

What data is in PSYCKES?


Data Sources Description
NYS Medicaid billing database Provides health records for individuals on Medicaid who receive behavioral health services or medication.
NYS State Operated Psychiatric Center (PC) health information database Provides information about individuals who received services from a state operated psychiatric center.
Department of Health Medicaid Analytics Performance Portal (DOH MAPP) database Provides information about individuals enrolled in Health Homes and Care Management programs, including the Health Home’s main contact referral phone number and email address.
OMH Child and Adult Integrated Reporting System (CAIRS) database Provides information on individuals who are part of an Assertive Community Treatment (ACT) team or a housing program that OMH oversees, including the main contact’s name and phone number for that program.
OMH Tracking for AOT Cases and Treatment (TACT) database Provides information for individuals on an Assisted Outpatient Treatment (AOT) order, including the main contact’s name and phone number.
New York State Incident Management and Reporting System (NIMRS) database Providers use NIMRS to report critical incidents in real time. It includes information about individuals who have had a suicide attempt while in an OMH provider’s care.
PSYCKES My Collaborative Health Outcome Information System (MyCHOIS) database Data entered into PSYCKES by providers and individuals (e.g., screenings and assessments, safety plans, Psychiatric Advanced Directives).
Maven - New York City Department of Health and Mental Hygiene (DOHMH) database Provides data for individuals currently or previously enrolled in NYC DOHMH mental health programs. This includes Intensive Mobile Treatment (IMT), open Assisted Outpatient Treatment (AOT) referrals currently under investigation, and Mobile Crisis Team (MCT) cases among others. Contact information is included for IMT teams and for offices reviewing AOT referrals.
New York City Department of Homeless Services (NYC DHS) CARES database Provides information on individuals from initial intake to shelter placement, and through their return to the community, including the shelter director contact information.
New York City Correctional Health Services (CHS) database Provides information about individuals who received care in jail through NYC Correctional Health Services.

PSYCKES Mobile Applications

The PSYCKES mobile application is a free app that can be downloaded on iOS (App store) or Android (Google Play store) devices.

PSYCKES users can search for clients, obtain consents via electronic signature, create safety plans, conduct screenings, and view service utilization, treatment data, and care coordination information from the field using your mobile device.

Requesting Access to PSYCKES

OMH grants PSYCKES access at the organizational level and then access for individual users is managed internally by the organization. A Security Manager uses the OMH Security Management System to grant PSYCKES access to staff.

The Protocol for PSYCKES Access document provides instructions for obtaining access to PSYCKES at the organizational level. Organizations eligible for access to PSYCKES must complete the following:

  1. PSYCKES Access Online Contact Form
  2. PSYCKES Confidentiality Agreement

To find out whether an organization already has access to PSYCKES, or to find out if an organization is eligible for access, please contact the PSYCKES team.

Comments or questions about the information on this page, including accessibility issues, can be directed to the PSYCKES Team.