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Office of Mental Health

Transition Monitoring Reports

During the Manage Care transition period, NYS collects information to track:

  • service access and use
  • service denials
  • timely payment of providers

Summaries of claims information and use review denials are shared with health plans during scheduled round table meetings.

Service Access, Use and Denial Reporting

These documents include contents of denials reporting documents, transmission method, contact database, file-naming conventions, and submission of test files.

Please contact OMH Managed Care with any questions, comments, or problems you may be experiencing with this site. If you would like to file a complaint about behavioral health managed care, please visit the Information on Filing a Complaint page. Providers, if you have any questions about the managed care implementation, please complete and send a question form.