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Office of Mental Health

PSYCKES Training Webinars

Role-Based Trainings | Feature Trainings | Accessing PSYCKES | Release Overviews

Role-Based Trainings


Using PSYCKES for Health Homes and Care Management Agencies Overview of functions in PSYCKES commonly used by Health Home or Care Management Agency users, such as: accessing a client’s Clinical Summary, conducting population health searches in Recipient Search, and reviewing quality measures in My QI Report. Recording Slides
Using PSYCKES for CCBHCs Overview of functions in PSYCKES that are useful for CCBHC users, including: quality improvement within My QI Report, Recipient Search filter options, and reviewing the client-level Clinical Summary. Recording Slides
PSYCKES for County Local Government Units Overview of data access levels for LGUs, tools in PSYCKES for overseeing quality performance and population health, and review of the Utilization Reports. Recording Slides
PSYCKES for BHCCs and Other Networks Overview of functions in PSYCKES that support Behavioral Health care Collaboratives (BHCCs) and other networks (e.g., hospital networks, IPAs), as well as review of access to client-level data by way of BHCC consents. Recording Slides
PSYCKES for DHS Overview of functions in PSYCKES to support DHS users including review of the High MH Need flag, how to search for a client, and how to review care coordination information within the client-level Clinical Summary. Will be made available shortly Will be made available shortly
Using PSYCKES for Health Disparities Overview of functions in PSYCKES related to health disparities, including: Recipient Search filters, Clinical Summary data, My QI Report’s “Race & Ethnicity” view, and prevalence rates in Statewide Reports. Recording Slides
Using PSYCKES for Crisis Work Overview of functions in PSYCKES to that can be used to support crisis work, such as: crisis-related information in the Clinical Summary via the web and iOS mobile app, group cohort searches in Recipient Search, and My QI Report’s prevalence rates. Recording Slides
Using PSYCKES for Clinical Care and Care Coordination (Children's Program) Overview of the PSYCKES application including levels of access to child’s data, how to look up a child in Recipient Search, and the information available in the client-level Clinical Summary. Recording Slides
Using PSYCKES for Population Health Management and Quality Improvement (Children's Program) Overview of how to run a report to identify children you’re serving who are engaged in various services and how to track performance on an array of child-related quality measures. Recording Slides
MyCHOIS Consumer Access for “My Treatment Data” Provides instructions for accessing the MyCHOIS Consumer application, including how clients can login to MyCHOIS and access “My Treatment Data,” the client-facing version of the Clinical Summary, as well as other recovery-oriented tools. Recording Slides

Feature Trainings


Navigating PSYCKES Recipient Search for Population Health Provides a thorough review of the Recipient Search functionalities, which can be used to support population health management. Recording Slides
Using PSYCKES Quality Indicator Reports Provides an overview of My QI Report and Recipient Search to identify individuals who meet criteria for flags, the Race & Ethnicity view, and the QI Trends Past Year report. Recording Slides
Consent, Emergency, Quality Flag: PSYCKES Levels of Access Attendees will learn about the different ways in which a client’s information can be accessed: consent, clinical emergency, and quality flag. Note: Not relevant for users in government oversight roles or managed care organizations. Recording Slides

Accessing PSYCKES


Introduction to PSYCKES Reviews each area of the PSYCKES application: My QI Report, Statewide Reports, Recipient Search, Provider Search, Registrar Menu, Usage Reports, and Utilization Reports. Recording Slides
Where to Start: Getting Access to PSYCKES Reviews how agencies can obtain access to PSYCKES, along with an in-depth look at the Security Management System (SMS) used by Security Managers to grant staff access to PSYCKES. Recording Slides
PSYCKES Train the Trainer Highlights strategies and tips for how individuals can train other staff on the use of PSYCKES. Recording Slides
Introduction to the Token Self Service Console Reviews the Self-Service Console, including activating your token, setting your PIN and security questions, troubleshooting token issues, resetting your own PIN, and requesting replacement tokens. Recording Slides

Release Overviews


Release 7.7.0 Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in February 2023. Recording Slides
Release 7.5.0 Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in June 2022. Recording Slides
Release 7.4.0 Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in March 2022. Recording Slides
Release 7.3.0 Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in November 2021. Recording Slides
Release 7.1.0 Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in February 2021. Recording Slides
Release 6.8.0 Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in February 2020. Recording Slides

*If you would like to attend a live webinar and have specific communication needs, please contact the PSYCKES Team at least two weeks in advance of the scheduled webinar so we can meet those needs. In your message, include the webinar title and date and specify what your communication need is.

Comments or questions about the information on this page can be directed to the PSYCKES Team.